Everything You Should Know About AskGamblers: Best Online Casino Portal

Nov 8, 2019 at 12:46

Desktop casino chip map play cube ace wallpaper preview
Shreya Singh

Shreya Singh


It is essential to know a casino’s games, payment policies, complaint history, and user reviews before signing up. AskGamblers is your one-stop portal for all you need to know about any of the leading online casinos.

Who Are We?

We are among the top online gaming portals. We provide updated and real-time information regarding multiple online casinos. 

We started our journey in 2006 and have made it our mission to informative information that would be easy to understand for our readers. Are you interested in online gambling? Then refer to our site, which will give you unbiased and useful reviews of close to 1000 online casino sites.

Our reviews are exhaustive, focusing on updated information, current offers, any negative feedback and something significant – comments and ratings from real players. By this, we also ensure the authenticity of the reviews. 


Does The Industry recognize us?

Our readers will have the final judgment regarding our credibility – but we would like to humbly mention that we have won a number of industry awards, like Best Casino Affiliate (in 2010, 2012 & 2015) by iGaming Business and we have also featured in the 50 Power Affiliates list (in 2010, 2011 & 2012) by eGR.


How Do We Stand Out?

From the outset, we have maintained a clear stand – Get The Truth, Then Play. We want your online gambling experience to be fun – and safe. We value both our reputation and your trust. So, we make sure you get authentic and updated information about online casino websites. The fact that we have had millions of visitors to our site bears testimony to our trustworthiness. Because, our bottom line is – provide a free and fair review.


How To Choose Among Many Sites?

Nowadays, there are a large number of online casino websites. So, you may find it difficult to choose a site that would cater to your needs. This is where we step in.

Our casino experts meticulously prepare our directory of online casinos – a storehouse of information about the various aspects of the humongous number of online gambling sites – the software they use, any bonus scheme they offer, quality of customer service, etc.  

You want to try out a gambling site for the first time – but you are not sure about its rank, credibility, etc. Our detailed reviews will come to your aid. Our rating system – CasinoRank – filters the reviews to make them even more useful for you.


Are We Available On Mobile Devices?

We are among the primary casino portals to be present on mobile devices. We are available on both Android (via Playstore) & Apple (via Appstore) platforms. 

Our main objective, through the app, is to provide a real-time update about the online gambling industry. We do the updates daily and facilitate information sharing by users about any relevant aspect of online casinos. And you can have all this information & updates round the clock, even on the move.

You can get full casino listings in the app. Each page about a particular casino will contain details of the games and the service benefits. As a user, you can also include additional details for any page if you want to do so. 

The app also has a full catalog of free games. Every game has a detailed review and screenshots preceding it. The app also contains the full bonus list. You can check out the app for the list of bonuses available from any of the included games.


Our Casino Complaint Service

Our main objective is that every player should have a seamless and hassle-free gaming experience while gambling online. And, in the majority of cases, this is what happens. 

However, players do face negative experiences, in spite of our best efforts to the contrary. And the player would want to resolve the issue. This is where the AskGamblers Casino Complaints Service steps in. This feature helps you to file a complaint when you feel that you have got a raw deal at a casino, and the casino has not adequately addressed the issue.

But please remember one thing – casino complaints aren’t resolved at the drop of a hat. So, you have to allow sufficient time for investigations and other formalities before the issue heads for a closure. So, please don’t expect miracles after you have filed a complaint. Also, to facilitate resolution on time, please adhere to the Complaint Guidelines when you are filing one.

In 2018, we received almost 8000 complaints from close to 6000 players. We have processed 2600 complaints and resolved more than in 1900. We have facilitated the return of more than $6.8M as part of the complaints resolution process.

Our advice to players is – before you join a casino, please go through its complaint history in full detail. Read the Terms & Conditions with due seriousness. Once you are sure of the casino’s credentials, go for it. But even then, if you have any cause for complaint, don’t hesitate to reach out to us. We will go all out to ensure that you receive a just and fair redressal.